F.A.Q – Handcrafted and Vintage jewelry
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F.A.Q

1. What kind of jewelry do you offer?

We specialize in handcrafted jewelry, including bracelets, necklaces, rings, and curated jewelry sets. Each piece reflects artistry and is carefully designed to bring timeless beauty into your collection.

2. Are your products handmade?

Yes! Our jewelry is either handcrafted by skilled artisans or sourced from high-quality vintage collections. We take pride in the uniqueness and authenticity of each piece.

3. How do I take care of my jewelry?

To maintain the beauty of your jewelry:

  • Store your pieces in a cool, dry place.
  • Avoid contact with water, perfume, or chemicals.
  • Clean gently with a soft cloth after use.

4. Do you offer free shipping?

We offer free shipping on all domestic orders above [insert amount]. For international orders, shipping fees will be calculated at checkout.

5. How long does delivery take?

  • : 2–4 week with payment
  • Tracking details will be provided once your order ships.

6. What is your return/exchange policy?

We accept returns or exchanges within 14 days of delivery for unused and undamaged items. Please contact us at [your email] to initiate a return and receive further instructions.

7. How do I contact customer support?

You can reach us via:

  • Email: [help@hjewelri.com]
  • We respond to inquiries within 24–48 hours.

8. Do you offer custom or personalized jewelry?

Yes, we accept custom requests! If you have a specific design or personalization in mind, contact us, and we’ll work to create a unique piece for you.